
Contact 10Turtle
Tell us what you want to build — or rebuild.
One message starts everything. Whether you're launching from zero or fixing what you already have, you reach one accountable partner — with a dedicated expert team for web, for branding, and for AI automation — and a real person who replies fast.
No call centre. No ticket queue to start a conversation. No "we'll route you around." Tell us where you are, and the right specialist picks it up.
A real reply, fast A free audit before you commit One team accountable end-to-end
Know where you're headed? Jump toNew project · Rebuild · Support · Careers
IMG 01 · HERO ACCENT · 16:10Reply in 1 business day*A real person — not a no-reply
Free audit firstNo obligation to proceed
Choose your path
Pick the door that fits — we'll take it from there.
The fastest conversations start in the right place. Choose what you're here to do and we route you straight to the specialist who handles it.
Start from zero
A new website, a new brand identity, or a new AI/automation system built from the ground up.
- A brand-new website or store
- A fresh brand identity & creative
- A new AI or automation system
Rebuild what you have REBUILD
Redesign and redevelop an existing site, refresh a tired brand, or re-automate manual processes. We are experts in redesign and redevelopment.
- Replatform or redesign your current site
- Rebrand & refresh without losing equity
- Re-automate manual, repetitive work
Send us a message
Tell us a little about it — we'll take it from there.
Three or four details get us started. We'll reply with next steps — not a generic auto-response.
We reply to every qualified inquiry within one business day.* Prefer email or phone? Reach a team directly →
Direct lines
Prefer to reach us directly?
Some things are faster as an email or a call. Use the line that matches your need — each one reaches the team that owns it.
New projects & sales
New web, branding, or AI work — and the free audit.
hey@10turtle.com+91 6352275847 / +1 779 240 9735
Existing-client support
Live-site help, maintenance, and account questions.
hey@10turtle.com+91 6352275847 / +1 779 240 9735
Careers
Roles, portfolios & applications — straight to the people team.
hr@10turtle.comSee open roles
Press & media
Interviews, brand assets, and statements.
hey@10turtle.compress email — verify
White-label & partnerships
Agencies & studios delivering under their own brand.
hey@10turtle.comExplore white label
Offices & time zones
We work across time zones so a fast reply doesn't depend on where you are.
Offices in India, the USA, Canada, and the UAE. Exact street addresses and local hours are confirmed below.*
Surat, India HQ
Our operational heartbeat & HQ
Chicago, USA
Building partnerships across America
New Jersey, USA
At the center of our US network
Toronto, Canada
Expanding our reach with creative collaboration
Dubai, UAE
Connecting with global brands
After you hit send
What happens after you hit send
No black box. Here's exactly how the first few days go, so you know what you're stepping into.
Why the conversation is worth it
One accountable partner. A dedicated expert team for each capability.
When you contact 10Turtle, you're not contacting a generalist who outsources the hard parts. You reach one accountable partner under one roof — with a dedicated web/Shopify team, a dedicated branding team, and a dedicated AI team. Depth where it earns trust, one point of accountability across the whole project, no white-label markup, no finger-pointing between vendors.
And because the future of traffic is AI, every web and brand engagement can be paired with AI automation — chat and agents, workflow automation, and AI-built tooling — so what we design today keeps working as search shifts to AI assistants. We build on Anthropic's models as a partner, not a dependency. Explore AI automation
One accountable partnerOne contract · one point of contact
Web & Shopify teamDesigners + engineers
Branding teamStrategy + identity + creative
AI teamAgents, automation & tooling
No white-label markup. No finger-pointing between vendors.
The people behind it
Real teams, ready to pick up your project
When you reach out, a dedicated team picks it up, not a queue. Here are the three you'll work with.
IMG 03 · TEAM VIGNETTE · 4:5
IMG 04 · TEAM VIGNETTE · 4:5
IMG 05 · TEAM VIGNETTE · 4:5Platforms we build on
Peer partnerships across the platforms we build on
09Proof, not promises
See the work before you reach out
Talk is cheap; outcomes aren't. Browse builds and rebuilds across web, branding and AI automation — then tell us which one looks like your project.
10In our clients' words
In our clients' words
Real voices from teams we've built and rebuilt for — across web, branding and AI automation.
Questions, answered
Contacting 10Turtle — your questions, answered
Everything people ask before reaching out — about speed, the free audit, rebuilds, confidentiality and more.
You can reach 10Turtle three ways: send the form on this page, email the team that fits your need (new business, support, careers or press), or call the number listed for your region. For most people the fastest start is the free-audit request — it routes you straight to a dedicated specialist.
We reply to every qualified inquiry within one business day, with a real person rather than a no-reply auto-message. Fast response is deliberate: across B2B the average first reply takes around 42–47 hours, yet leads contacted within five minutes are roughly 21 times more likely to convert, and most buyers choose the first company to reply. We treat speed as part of the service.
Yes. The free audit is a genuine, no-cost review of your website, brand or workflow — or your concept if you're starting from scratch — and there's no obligation to proceed. It exists so you can make an informed decision before committing a budget.
Absolutely. Many of the best projects start as “we know something's wrong, but we're not sure what.” Choose “Not sure yet — help me scope it” on the form, and the discovery call plus free audit are built to turn a rough idea into a clear plan.
Yes — rebuilding is core to what 10Turtle does. We're experts in redesign and redevelopment for websites, rebranding and brand refresh for tired identities, and re-automation for manual processes. Whether you're starting from zero or fixing what exists, both are first-class paths, and each starts with its own audit.
Your details are kept confidential, never sold, and handled to GDPR and CCPA standards with ISO 27001-aligned security practices. We'll sign an NDA on request before you share anything sensitive.
10Turtle operates from offices in India, the USA, Canada and the UAE, serving brands in 37+ countries — so a fast reply doesn't depend on your location. Exact addresses and local hours are listed in the “Offices & time zones” section above.
We work with startups building from zero and established teams rebuilding what they have, across web, branding and AI automation. If you're unsure whether your project is a fit, the free audit is the simplest way to find out.
Existing-client support has its own channel — email and phone — so live-site issues never wait behind new-business inquiries. New projects go through the new-business channel or the form. Use the routing options near the top of this page to land in the right place.
Send your portfolio and details through the careers channel, or visit the careers page for open roles. Applications reach the people team directly, not the sales inbox.
Yes. Agencies and studios can partner with 10Turtle to deliver web, branding and AI work under their own brand. Start that conversation through the white-label and partnerships route on this page.
Nothing is required, but it speeds things up to have a rough goal, a timeline, a link to your current site or brand (if it's a rebuild) and a ballpark budget. If you don't have these yet, reach out anyway — scoping them is exactly what the discovery call is for.
IMG 12 · PRE-CTA BAND · 21:9The easiest first step
The free audit is the easiest first step.
No commitment, no hard sell — just a clear, expert read on what we'd do with your website, brand or workflow. It's the fastest way to find out if we're the right partner.




