Contact 10Turtle

Tell us what you want to build — or rebuild.

One message starts everything. Whether you're launching from zero or fixing what you already have, you reach one accountable partner — with a dedicated expert team for web, for branding, and for AI automation — and a real person who replies fast.

No call centre. No ticket queue to start a conversation. No "we'll route you around." Tell us where you are, and the right specialist picks it up.

A real reply, fast A free audit before you commit One team accountable end-to-end

Know where you're headed? Jump toNew project · Rebuild · Support · Careers

Reply in 1 business day*A real person — not a no-reply
Free audit firstNo obligation to proceed

TRUSTED BY TEAMS THAT SHIP

Click any platform to read verified customer reviews.
Choose your path

Pick the door that fits — we'll take it from there.

The fastest conversations start in the right place. Choose what you're here to do and we route you straight to the specialist who handles it.

Start from zero

A new website, a new brand identity, or a new AI/automation system built from the ground up.

  • A brand-new website or store
  • A fresh brand identity & creative
  • A new AI or automation system
Start a new project

Rebuild what you have REBUILD

Redesign and redevelop an existing site, refresh a tired brand, or re-automate manual processes. We are experts in redesign and redevelopment.

  • Replatform or redesign your current site
  • Rebrand & refresh without losing equity
  • Re-automate manual, repetitive work
Rebuild my project
Send us a message

Tell us a little about it — we'll take it from there.

Three or four details get us started. We'll reply with next steps — not a generic auto-response.

About you
Please enter your first name.
Please enter your last name.
Please enter a valid work email.
About the project
Please select what you need.
Is this a new build or a rebuild? (optional)
Please tell us a little about your project.

Your details are kept confidential and never sold. We'll sign an NDA on request.*

We reply to every qualified inquiry within one business day.* Prefer email or phone? Reach a team directly →

Direct lines

Prefer to reach us directly?

Some things are faster as an email or a call. Use the line that matches your need — each one reaches the team that owns it.

New projects & sales

New web, branding, or AI work — and the free audit.

hey@10turtle.com+91 6352275847 / +1 779 240 9735

Existing-client support

Live-site help, maintenance, and account questions.

hey@10turtle.com+91 6352275847 / +1 779 240 9735

Careers

Roles, portfolios & applications — straight to the people team.

hr@10turtle.comSee open roles

Press & media

Interviews, brand assets, and statements.

hey@10turtle.compress email — verify

White-label & partnerships

Agencies & studios delivering under their own brand.

hey@10turtle.comExplore white label
Offices & time zones

We work across time zones so a fast reply doesn't depend on where you are.

Offices in India, the USA, Canada, and the UAE. Exact street addresses and local hours are confirmed below.*

Surat, India HQ

Our operational heartbeat & HQ

Chicago, USA

Building partnerships across America

New Jersey, USA

At the center of our US network

Toronto, Canada

Expanding our reach with creative collaboration

Dubai, UAE

Connecting with global brands

After you hit send

What happens after you hit send

No black box. Here's exactly how the first few days go, so you know what you're stepping into.

  1. 1

    A fast, human reply

    We confirm we've got it and reply within one business day,* with a real person — not a no-reply address. Speed isn't an afterthought here; the chart shows why we treat it as part of the service.

  2. 2

    A short discovery call

    A 20–30 minute conversation about your goals, your situation (new build or rebuild), timeline and budget. It goes both ways — you're sizing us up as much as we're scoping you. No prep deck required; just bring your questions.

  3. 3

    Your free audit

    Before any commitment, we audit what's relevant — your site, brand or workflow, or your concept if you're starting fresh — and show you the specific opportunities and risks we'd act on. Genuinely free, with no obligation to proceed.

    See what the free audit covers
  4. 4

    A clear scope & proposal

    If it's a fit, you get a written scope: what you're getting, the process, the timeline and the investment — so the decision is informed, not pressured.

Why we treat speed as part of the service
21×

more likely to convert when a lead is contacted within 5 minutes versus after 30 minutes.*

And most buyers go with whoever replies first — so a fast, real answer is often the whole difference.

* Representative speed-to-lead figures from general industry research, shown as supporting context — not 10Turtle's own metrics. 10Turtle's response time is a stated commitment, pending final confirmation.

Why the conversation is worth it

One accountable partner. A dedicated expert team for each capability.

When you contact 10Turtle, you're not contacting a generalist who outsources the hard parts. You reach one accountable partner under one roof — with a dedicated web/Shopify team, a dedicated branding team, and a dedicated AI team. Depth where it earns trust, one point of accountability across the whole project, no white-label markup, no finger-pointing between vendors.

And because the future of traffic is AI, every web and brand engagement can be paired with AI automation — chat and agents, workflow automation, and AI-built tooling — so what we design today keeps working as search shifts to AI assistants. We build on Anthropic's models as a partner, not a dependency. Explore AI automation

The people behind it

Real teams, ready to pick up your project

When you reach out, a dedicated team picks it up, not a queue. Here are the three you'll work with.

Platforms we build on

Peer partnerships across the platforms we build on

09Proof, not promises

See the work before you reach out

Talk is cheap; outcomes aren't. Browse builds and rebuilds across web, branding and AI automation — then tell us which one looks like your project.

10In our clients' words

In our clients' words

Real voices from teams we've built and rebuilt for — across web, branding and AI automation.

Questions, answered

Contacting 10Turtle — your questions, answered

Everything people ask before reaching out — about speed, the free audit, rebuilds, confidentiality and more.

You can reach 10Turtle three ways: send the form on this page, email the team that fits your need (new business, support, careers or press), or call the number listed for your region. For most people the fastest start is the free-audit request — it routes you straight to a dedicated specialist.

We reply to every qualified inquiry within one business day, with a real person rather than a no-reply auto-message. Fast response is deliberate: across B2B the average first reply takes around 42–47 hours, yet leads contacted within five minutes are roughly 21 times more likely to convert, and most buyers choose the first company to reply. We treat speed as part of the service.

Yes. The free audit is a genuine, no-cost review of your website, brand or workflow — or your concept if you're starting from scratch — and there's no obligation to proceed. It exists so you can make an informed decision before committing a budget.

Absolutely. Many of the best projects start as “we know something's wrong, but we're not sure what.” Choose “Not sure yet — help me scope it” on the form, and the discovery call plus free audit are built to turn a rough idea into a clear plan.

Yes — rebuilding is core to what 10Turtle does. We're experts in redesign and redevelopment for websites, rebranding and brand refresh for tired identities, and re-automation for manual processes. Whether you're starting from zero or fixing what exists, both are first-class paths, and each starts with its own audit.

Your details are kept confidential, never sold, and handled to GDPR and CCPA standards with ISO 27001-aligned security practices. We'll sign an NDA on request before you share anything sensitive.

10Turtle operates from offices in India, the USA, Canada and the UAE, serving brands in 37+ countries — so a fast reply doesn't depend on your location. Exact addresses and local hours are listed in the “Offices & time zones” section above.

We work with startups building from zero and established teams rebuilding what they have, across web, branding and AI automation. If you're unsure whether your project is a fit, the free audit is the simplest way to find out.

Existing-client support has its own channel — email and phone — so live-site issues never wait behind new-business inquiries. New projects go through the new-business channel or the form. Use the routing options near the top of this page to land in the right place.

Send your portfolio and details through the careers channel, or visit the careers page for open roles. Applications reach the people team directly, not the sales inbox.

Yes. Agencies and studios can partner with 10Turtle to deliver web, branding and AI work under their own brand. Start that conversation through the white-label and partnerships route on this page.

Nothing is required, but it speeds things up to have a rough goal, a timeline, a link to your current site or brand (if it's a rebuild) and a ballpark budget. If you don't have these yet, reach out anyway — scoping them is exactly what the discovery call is for.

The easiest first step

The free audit is the easiest first step.

No commitment, no hard sell — just a clear, expert read on what we'd do with your website, brand or workflow. It's the fastest way to find out if we're the right partner.

Send a message instead